sifu Legal Notice

We operate sifu as an online gaming and sportsbook platform available only in jurisdictions where local law permits such services. This page outlines our legal position, the responsibilities users bear, and the restrictions that apply to access and use of our platform.

We do not offer our services in territories where online wagering is prohibited by law. Users are solely responsible for verifying that their access to sifu complies with the laws of their own jurisdiction. We perform location checks at registration and during account use, but we cannot guarantee legal compliance in every region; that verification is your responsibility.

The following sections clarify our jurisdiction framework, account eligibility, liability limits, and how to contact us for legal inquiries.

Jurisdiction and Service Availability on sifu

Where sifu Operates

sifu is available in jurisdictions where online gaming and sports wagering are legally permitted. We perform IP-based location checks at account opening and during login. Users accessing sifu from regions where online gambling is prohibited will find their access restricted or their account closed without notice. We maintain a list of prohibited jurisdictions and update it regularly as laws change.

Our services span users in Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions where local law permits. However, local law varies by municipality and can change. Users must independently verify that their use of sifu complies with local regulations before creating an account or depositing funds.

User Responsibility for Legal Compliance

By accessing sifu, you acknowledge that you have independently verified that online gaming and sports betting are legal in your jurisdiction. You further acknowledge that you are responsible for understanding and complying with all local, regional, and national laws governing your use of our platform. We provide location-based access controls as a courtesy, but these controls are not a guarantee of legal permissibility in your region.

If you reside in or are accessing sifu from a jurisdiction where online wagering is prohibited, you are strictly forbidden from using our platform. We reserve the right to close any account that we determine, in our sole discretion, is in violation of local law or our access policies. Any funds in a closed account will be returned to the registered payment method, subject to verification delays.

Account Eligibility and Age

You must be of legal age to gamble in your jurisdiction to use sifu. In most regions, this is 21 years old; in others, it may be 18 or different. During account opening, you confirm that you meet your local age requirement. We do not conduct age verification beyond your declaration, so you are solely responsible for truthfulness. If we discover that you are underage, we will close your account and forfeit any balance.

No Licensing or Regulatory Oversight Claims

sifu does not claim to hold a gaming license in any specific jurisdiction, nor do we claim regulatory oversight by any national authority. We operate as a service available where permitted by law. We do not use phrases such as "licensed in Indonesia," "regulated by," or "approved by any government body." Our legitimacy rests on transparency, fair games (certified RNG), and secure payment processing—not on claimed licenses that may not apply in your region.

Payment Methods and Jurisdiction

We accept deposits and withdrawals via payment methods available in supported regions: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). The availability of a payment method on sifu does not imply that online gaming is legal in your region; it means only that the payment channel is operational. Users are responsible for ensuring that their use of these payment methods for gaming purposes complies with local law and their payment provider's terms of service.

Jurisdiction

A region (country, state, or municipality) with its own laws governing online gaming and sports betting.

IP-based blocking

Automated location checks we perform to restrict access from prohibited jurisdictions, though these can be circumvented.

RNG certification

Third-party testing that verifies our games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) use truly random outcomes, not rigged algorithms.

Account closure

Permanent termination of your sifu account, typically due to breach of terms or jurisdiction violation, with remaining funds returned within five business days.

Liability, Dispute Resolution, and Contact on sifu

Limitation of Liability

sifu operates on an "as-is" basis. We are not liable for:

• Loss of funds due to game outcomes (all games are subject to house edge and RNG randomness).
• Payment provider delays or failures (e.g. bank or e-wallet processing issues).
• Technical outages on your device, network, or internet service provider.
• Your use of sifu in violation of local law, which is your sole responsibility.
• Account closure due to jurisdictional violations or breach of our terms.

Dispute Resolution and Appeals

If you dispute a transaction, game outcome, or account issue, contact our support team via the in-app help form. Provide your account number, date of the incident, and a clear description. We respond within one business day and investigate within two business days. Our decision is final unless we identify a system error on our side (e.g. a game malfunction or payment processing failure). We do not revert game outcomes based solely on player dissatisfaction; game results are determined by certified RNG and are immutable once the spin or bet is recorded.

Data Protection and Privacy

Our handling of your personal data is governed by our Privacy Policy. We encrypt all sensitive information, comply with data-protection principles, and do not sell your data to third parties. We may disclose account or transaction information to law-enforcement agencies or government authorities if legally required. By using sifu, you consent to data processing as described in our Privacy Policy.

Game Integrity and RNG Certification

All games on sifu—including Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways, live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and sportsbook markets (Liga 1, Piala AFF, Piala Indonesia, Mobile Legends, Free Fire, PUBG Mobile)—operate using certified random-number generation or published odds. We do not rig games, manipulate odds, or adjust outcomes based on player history. Game fairness is verified by third-party testing and audited regularly. Details are available in individual game info panels.

Changes to This Notice

We may update this legal notice at any time to reflect changes in law, our operations, or our policies. We will notify users of material changes via email and in-app notification at least 30 days before they take effect. Your continued use of sifu after the update constitutes acceptance of the revised notice.

Contact for Legal Inquiries

If you have legal questions regarding sifu, our jurisdiction framework, or how we handle your rights, contact our legal team via the in-app help form with the subject "Legal Inquiry." Provide your account details and a clear statement of your question. We respond within five business days during standard hours (9 AM to 6 PM Indonesian time, Monday to Friday). For urgent matters, escalate via the support form and mark it "Urgent."

Our operational addresses are in Jakarta and Surabaya. We also maintain coordination offices in Bandung, Medan, and Semarang for regional support and compliance. Mailing addresses and direct contact numbers are available upon request to verified account holders.

sifu is committed to operating transparently within the bounds of applicable law. We acknowledge that online gaming regulations evolve and vary widely by jurisdiction. We encourage all users to stay informed about their local laws and to use sifu only where permitted. If you have concerns about our jurisdiction compliance, do not hesitate to reach out to our legal team.